the-chaucer-hospital-part-of-circle-health-group

The Chaucer Hospital - part of Circle Health Group

Nackington Road, Canterbury, Kent, England, CT4 7AR
 
35 reviews

Reviews

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Reviews

 
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Written by a patient
15th September 2017


The nursing staff were very professional, on the ball and friendly. The level of service provided was excellent. The hospital was extremely clean and hygienic. I felt very much at home (if that's the appropriate term for an overnight stay in hospital) and would thoroughly recommend BMI Chaucer to anyone.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a carer
31st August 2017


Lovely clean hospital and friendly staff. However we ended up with a late operation at 5pm that meant our daughter was not going to be out until after 8pm. When I enquired at the ward reception I was told we would not be allowed to see her until the morning. We went home but decided to return at 7.30pm and waited until she came out and was assured by the anaesthetist that absolutely we could see our daughter to make sure all was well and that there was no question of us leaving before we were happy. I do feel this should be transmitted to the ward reception (I don't think it was medical staff) as it is only right that you need to be reassured that things have gone well. On one of the follow up appointments, for some reason it wasn't entered correctly. We had a card with the time and date but when we arrived there appeared to be no record with reception or with the Doctor although we were seen within 40 minutes of our time given. Unfortunately I didn't have the card with me as 'evidence' but checked at home later. it had been a new receptionist so perhaps hadn't been entered correctly. Overall we were happy with all treatments and the nursing staff in particular were lovely.

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Dignity/Respect
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Written by a patient
22nd May 2017


A great hospital with amazing staff, always there when we needed them no matter what time of the day or night.

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Written by a patient
9th April 2017


Fantastic hospital, clean good location great nurses and after care.

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Written by a carer
9th November 2016


Clean and pleasant people all around to help.

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Written by a patient
19th July 2016


A very good hospital the accommodate all of your needs.

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Written by a patient
9th June 2016


Had breast reduction surgery here and can totally recommend. Looked at other options elsewhere but I felt this was local and accessible and received great after care.

Recommend
Dignity/Respect
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Written by a patient
13th October 2015


improved signage would help first timers who don't know the ropes.

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Written by a patient
29th November 2014


all was well

Recommend
Dignity/Respect
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Written by a patient
27th November 2012


very good

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Resources

Short link to review The Chaucer Hospital - part of Circle Health Group: http://iwgc.net/eb3qn